Tujuhub Privacy Policy
Last updated: 14 December 2021
We at Tujuhub respect and value your privacy, and we are committed to protecting it through our compliance with this Privacy Policy ("Policy"). This Policy describes the types of information we may collect from you when you access or use the Tujuhub website (the "Site"), the Tujuhub mobile application (the "App"), or when you use any other products or features we provide (collectively, the "Service"). It also outlines our practices for collecting, using, maintaining, protecting, and disclosing that information.
Throughout this Policy, "we", "us", and "our" refer to Tujuhub and its affiliates. "You" and "User(s)" refer to users of the Service. We differentiate between users representing restaurants ("Restaurant") and those placing orders ("Restaurant Customer") where relevant.
If you do not agree with this Policy, please do not use our Service. We may change this Policy from time to time, so please check it periodically.
1. Types of Information We Collect & How We Collect It
We collect information directly from you and through automatic data collection technologies.
Personal Information
Personal Information is any information that can identify you individually. This may include:
- Contact Information: name, phone number, email address, postal address
- Account credentials: username, password
- Payment data: credit card information, billing preferences
- Order details: items ordered, delivery instructions
- Online identifiers: IP address, device information (when linked to personal information)
- Demographic or location information (when linked to personal information)
We collect Personal Information when you:
- Register for an account
- Place an order
- Contact us or report a problem
- Participate in surveys or promotions
Non-Personal Information
Non-Personal Information doesn't identify you personally but provides insights into Service usage:
- IP addresses
- Browser or device type
- Operating system
- Language preferences
- Usage data (pages visited, time spent on the Service)
We collect Non-Personal Information through automatic data collection technologies.
2. Automatic Data Collection
We use technologies like cookies, web beacons, and analytics tools to collect information about your equipment, browsing actions, and patterns. This data helps us maintain security, gain insights, and improve the Service.
Cookies
A cookie is a small file placed on your device. You can refuse cookies by adjusting your browser settings, but this may affect some Service functionality.
Web Beacons
Our emails and web pages may contain small electronic files known as web beacons that permit us to count users who have visited pages or opened emails.
Do Not Track
We currently do not respond to "Do Not Track" browser signals.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Facilitating account creation and login
- Processing and confirming orders
- Sending marketing communications (with your consent)
- Sending administrative information
- Fulfilling and managing orders
- Posting testimonials (with your consent)
- Delivering targeted advertising
- Requesting feedback
- Protecting our Service
- Enforcing our terms and policies
- Responding to legal requests
- Analyzing usage trends and improving our Service
4. How We Share Information
We may share your information in the following situations:
Disclosure to Restaurants
If you're a Restaurant Customer, we share necessary order information with the Restaurant to process your order. This may include your name, contact details, order information, and payment data.
Compliance with Laws
We may disclose information to comply with laws, regulations, or governmental requests.
Protection of Rights
We may disclose information to investigate potential policy violations, suspected fraud, or threats to safety.
Service Providers
We may share data with third-party vendors who perform services for us, such as payment processing, data analysis, email delivery, and customer service.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Retention
We retain personal information only for as long as necessary to provide the Service and fulfill the purposes outlined in this Policy. We also retain and use information as necessary to comply with legal obligations, resolve disputes, and enforce agreements.
6. Data Security
We implement security measures to protect your information from unauthorized access or disclosure. However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Objection: Object to our processing of your data
- Restriction: Request restriction of processing
- Data Portability: Request transfer of your data
To exercise these rights, please contact us using the information in the "Contact Us" section.
8. California Residents
Under California law, you have additional rights:
- Right to Know: Request categories of personal information collected, used, and shared
- Right to Delete: Request deletion of personal information
- Right to Opt-Out: Direct us not to sell your personal information
To exercise these rights, please submit a verifiable consumer request as described in the "Contact Us" section.
9. Children's Privacy
Our Service is not intended for children under 18. We do not knowingly collect information from children under 18. If we learn we have collected such information, we will delete it.
10. Changes to This Policy
We may update this Policy from time to time. The updated version will be indicated by an updated "Last updated" date. Please review this Policy periodically.
11. Contact Us
If you have questions about this Policy or our practices, please contact us at:
Email: info@tujuhub.com
Phone: +6281218077733
By using Tujuhub, you acknowledge that you have read and understand this Privacy Policy.
Privacey Policy URL: https://www.tujuhub.com/home/privacy_policy